Please send us an email or contact us on Facebook with the following information:
– Device model
– iOS version
– Description of the issue
– Screenshot or video (if possible)

If your game progress is missing or not syncing, please contact us with your device information and the approximate date you last played.

Please ensure:
– Your App Store payment method is valid
– Your device is connected to the internet
– Your region supports in-app purchases
If the issue continues, contact Apple Support or email us for help.

Try the following steps:
– Restart the game
– Restart your device
– Ensure you are running the latest version of iOS
– Make sure the app is updated to the latest version
If the problem persists, contact us with your device model and iOS version.